ECO’s certification process is designed to facilitate and encourage your experience, minimizing its impact with your organization’s activities.
WHAT DOES IT MEAN TO MY FIRM?
In order to obtain maximum advantages from ISO 9001:2000 certification it is necessary to follow a few steps: 1. Defining the aim of all activities performed by your own organization. 2. Identifying key processes which define ‘what’ the organization does. 3. Establishing how these processes function. 4. Establishing who is in charge of these processes. 5. Coming to an agreement over these processes within the whole organization.
Consider training your personnel
Both for Quality Officers, in charge of accomplishing the quality management system, and for top managers who wish to improve their general knowledge of ISO 9001:2000, a series of seminars and training courses are availble from ECO CERTIFICAZIONI.
Continuous evaluation
Once you have obtained the certification and you have been provided with the certificate, you will be able to start advertising it to promote your activities. In order to maintain your certifica¬tion, all you need to do is continue to operate in accordance to your quality management system.
Your performance will be periodically monitored by your certification body to ensure that your QMS continues to satisfy the regulation requirements.
ECO CERTIFICAZIONI S.p.A. has been accredited by SINCERT with N. 067 A for the issuing of certifications according to UNI EN ISO 9001:2000 in the following sectors: EA04 - EA18 - EA19 - EA28.
If you wish to request further information on the certification activities offered by ECO Certificazioni S.p.A., on the diverse typologies of Quality Management Systems and on the geographical areas we cover, please send us an e-mail to the following address: info@eco-cert.it
Law requirements
WHAT IS A QUALITY MANAGEMENT SYSTEM?
A quality management system in compliance with ISO 9001:2000 regulations will provide your or¬ganization with a series of processes ensuring a sensible approach to management.
The system can ensure a general bettering and adequacy of operational praxis.
And this may allow a realization of products and services that satisfy in a more focused way the clients’ needs. ISO 9001 is the International regulation most commonly used to supply a reference frame for an effective quality management system.
WHAT IS ISO 9001?
ISO 9001:2000, the regulation containing all requirements, includes the following main sections to be fulfilled in order to implement a Quality Management System:
1. Quality management system
2. Top Management Responsibility
3. Resources management
4. Product realization
5. Measurements, analysis and improvements.
Obligation addressees
QUALITY
Clients have become more demanding and informed and their expectations tend to grow. For a firm, operating in any sector and at any level, it is fundamental to keep up the pace with these changing scenarios.
And, in order to succeed, it has become necessary to invest precise commitments when it comes to the quality offered.
A step that cannot be renounced in this sense is adopting a management system in compliance with ISO 9001:2000.
Advantages deriving from this choice:
Politics and aims defined by Top Management
Understanding of client's characteristics with the aim of obtaining it's full satisfaction
Bettering of internal and external communications
Further understanding of organization processes
Understanding of how law and regulation requirements influence the organization and it's clients
Clear responsibilities and authorities agreed upon for all the staff
Better use of time and resources
Waste reduction
Improved adequacy and possibility of constant control over products and services
Significant bettering of the company's social climate and motivation.
The solution
HOW TO ACT?
There are some fundamental stages each organization intending to use a QMS should take into consideration:
Purchase the regulation
Before starting to use the system, it is necessary to obtain a copy of the regulation, read it and thoroughly under stand it. Set up a work group and agree on your strategy
You should start up the entire application process by defining your own organizational strategy together with the Top Management.
The responsibility of an QMS lies with the highest levels of the organization, who thus need to be involved since the beginning of the process. Consider training your personnel ECO can help you choose the right seminars and training courses both for Quality Officers in charge of operating the management system and for top managers wishing to improve their general knowledge of ISO 9001. Consider the opportunity of referring to a consultant
You may obtain assistance on how to enact your own quality management system at its best from consultants, who thanks to past experience in QMS application, can avoid you expensive mistakes. Choose a certification body
A certification body is a third party who verifies and evaluates the efficiency of your quality management system and it issues a certificate when the regulation requirements are fulfilled.
ECO CERTIFICAZIONI is one of said certification bodies.
Choosing the best certification body for your firm may not be easy: there are many operating on the market. Factors you should consider for a correct choice are experience in the field, geographical coverage, price and quality of the services they offer. The key is to identify a certification body which can satisfy your needs at best.
Contacting us may mean a good start. Develop a quality manual
The quality manual is a high level document which describes your intention to operate on the basis of quality criteria.
This manual defines the purpose of your activities, your operational modalities, how you apply the regulation. Develop support documentation
Generally consisting in a procedures manual supporting the quality manual. In other words, it defines what you do to perform your activities. It describes who is in charge of what, in what order and by what reference. Application of your quality management system
The key to application consists in communication and formation.
During the application stage, all will operate on the basis of the given procedures and gather recordings which demonstrate you are actually doing what you say you are. Consider a preliminary evaluation
A preliminary evaluation by your certification body is usually carried out at an intermediate stage from the beginning of the QMS application.
Purpose of the preliminary evaluation is to identify the sectors in which you could operate not in compliance with the regulation.
This will allow you to correct all possible problematic areas before the proper evaluation. Obtain your certification
The initial verification must be programmed together with the certification body. The body will examine your QMS and establish if you can be recommended for certification.
RG 001 - Certificazione SGQ
